Return Policy

Returns & Exchanges

Due to the customised nature of our products, returns and exchanges are not accepted in accordance with UK, EU, and USA consumer laws regarding personalised goods. Please ensure your size, color scheme, and orientation choices are correct before placing your order.

Damaged Orders:

• If your order arrives damaged, contact us within 7 days of delivery with photos of the damaged items and packaging. A replacement will be arranged at no cost to you.

Incorrect Addresses/Unclaimed Packages:

• Orders returned due to incorrect addresses or unclaimed deliveries will incur additional shipping fees for resending. Refunds will exclude shipping fees, and items must be returned in their original condition.

Cancellations

• Cancellations are accepted within 1 hour of placing the order. After production begins, cancellations may not be possible.

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