Privacy Policy

Who We Are

Our website address is https://fabcityart.com. We operate under the brand name FabCityArt, managed by ArtPrintsVicky Limited, a company based in London, England. For privacy-specific inquiries, please contact us via our Contact Us page.

What Personal Data We Collect and Why

Account and Purchase Data

  • Data Collected: Name, email address, billing/shipping address, phone number, and payment details.
  • Purpose: To process orders, send order updates, and provide customer support.

Technical Data

  • Data Collected: IP address, browser type, device type, and cookies.
  • Purpose: To analyze website performance, enhance user experience, and ensure website security.

Contact Form Data

  • Data Collected: Name, email address, and message content.
  • Purpose: To respond to inquiries and support requests.
  • Retention Period: Contact form submissions are stored for six months.

Cookies

Cookies are used to:

  • Maintain your session while shopping.
  • Save your preferences for future visits.
  • Analyze website traffic via tools like Google Analytics.

Third-Party Cookies: Cookies from analytics tools or social media platforms may also be used.

You can manage or disable cookies through your browser settings. For further details, refer to our Cookie Policy.

Comments

  • Data Collected: Name, email address, IP address, and browser user agent string when you leave a comment.
  • Purpose: To reduce spam and display your comment publicly.
  • Retention: Comments are reviewed for spam and stored indefinitely unless you request removal.

Media

If you upload images to the website (e.g., product reviews), ensure they don’t contain embedded location data (EXIF GPS), as visitors can download and extract this data.

Analytics

  • Tool Used: Google Analytics
  • Data Collected: IP addresses, device types, browsing behaviors, etc.
  • Purpose: To analyze traffic and improve website functionality.
  • Opt-Out: You can opt-out using Google’s Analytics Opt-out Browser Add-on.

For more details, view the Google Analytics Privacy Policy.

Who We Share Your Data With

We only share your personal data with trusted third parties when necessary to provide our services:

  • Payment Processors: Stripe, PayPal, etc., for secure payments (Stripe Privacy Policy, PayPal Privacy Policy).
  • Shipping Providers: To deliver your orders.
  • Analytics Providers: Google Analytics.
  • Hosting Providers: Our website is hosted by Pressable.

How Long We Retain Your Data

  • Account Data: Retained for as long as your account remains active.
  • Order Records: Retained for 7 years to comply with tax and accounting regulations.
  • Cookies: Retention varies based on their type (session or persistent).
  • Analytics Data: Retained for 14 months (default Google Analytics configuration).

Your Rights

Under applicable laws, you have the following rights:

  • Access Your Data: Request a copy of your personal data.
  • Correct Data: Request corrections to inaccurate data.
  • Delete Data: Request deletion of your data, subject to legal retention requirements.
  • Data Portability: Request your data in a machine-readable format.
  • Withdraw Consent: Opt-out of marketing communications or data collection.

To exercise any of these rights, please contact us via our Contact Us page.

Where Your Data is Sent

Data may be transferred and processed outside the European Union (EU), such as by hosting providers or third-party services. We ensure compliance with EU data protection standards through agreements like Privacy Shield or Standard Contractual Clauses.

How We Protect Your Data

We implement robust measures to safeguard your personal information, including:

  • SSL encryption for data transfer.
  • Secure payment gateways.
  • Regular security audits and updates.

Data Breach Procedures

In the event of a data breach, we will:

  • Notify affected users within 72 hours.
  • Investigate and resolve the breach promptly.
  • Inform regulatory authorities, if required.

Third-Party Data

We may receive anonymized data from advertising platforms to enhance our marketing campaigns. No personally identifiable information is included.

Automated Decision-Making

Automated decision-making refers to decisions made entirely by automated processes without human involvement, such as credit approvals or profiling. We do not perform such activities on this website.

Regulatory Disclosures

We comply with all applicable data protection laws, including:

  • General Data Protection Regulation (GDPR): For European visitors.
  • California Consumer Privacy Act (CCPA): For California residents, including providing opt-out mechanisms for data sales.

Contact Information

For privacy concerns or questions, contact us through our Contact Us page.